Careers
Working at Ralph's
Ralph’s Hardwood Floors has been around for over 50 years, but that doesn’t mean we're old-fashioned. Working at Ralph’s means joining an innovative, exciting company that's always pushing to deliver the best for our customers.
Hardwood Floor Installer
No Flooring Experience? We’ll Train You.
If you enjoy working with your hands, using tools and seeing what you accomplished at the end of the day, you could build a rewarding career at Ralph’s.
We are looking for someone who wants to learn the craft of hardwood floor installation. Previous flooring experience is welcome, but it is not required. Our experienced installers will teach you the skills needed to do the job well.
You will also receive a strong benefits package, travel to job sites in company vehicles and average approximately five hours of overtime each week.
Learn a Skilled Trade
Installing hardwood floors combines hands-on work with craftsmanship, precision and problem-solving.
You will learn how to measure, cut, fit, glue, nail, sand, stain and finish hardwood floors. Some projects require you to follow exact installation specifications. Others give our installers the opportunity to create custom details that make a floor distinctive.
It is physical work, but it is also skilled work you can take pride in.
You Could Be a Great Fit If You:
- Like working with your hands.
- Enjoy learning how to use tools and equipment.
- Pay attention to details.
- Can follow instructions and solve practical problems.
- Take pride in doing a job properly.
- Work well as part of a team.
Experience with power tools is helpful, whether from a previous job, a classroom, or projects you have completed at home.
Basic Requirements
You must:
- Be at least 18 years old to operate the equipment.
- Be physically fit and able to lift up to 75 pounds.
- Hold a valid driver’s license.
- Have a high school diploma or equivalent.
Benefits
Ralph’s offers:
- Health, dental, life and disability insurance.
- Medical reimbursement and dependent care assistance through a cafeteria plan.
- Paid time off and paid holidays.
- A 401(k) retirement plan.
- Transportation to and from job sites in company vehicles.
- Discounted employee pricing.
- An average of approximately five hours of overtime each week.
Build Something You Can Be Proud Of
A finished hardwood floor can transform a room, and you can look at each completed project knowing you helped create it.
Bring your willingness to learn. We will help you develop the skills.
Apply today to begin your career as a hardwood floor installer at Ralph’s.
Flooring Sales Coordinator
Turn Customer Interest into Successful Flooring Projects
Ralph’s is looking for an energetic, ambitious salesperson who can build relationships, follow up consistently, and help customers move confidently from an initial question to a completed purchase.
As our Flooring Sales Coordinator, you will respond to new inquiries, learn each customer's needs, prepare quotes, and keep opportunities moving. You will work closely with our outside sales representatives and operations team to ensure customers receive timely answers and a smooth handoff once the work is booked.
This is an active sales role for someone who enjoys talking with customers, staying on top of details and turning interest into results.
Build Relationships and Keep Sales Moving
Flooring projects can involve many decisions. Customers may need help understanding products, comparing options, interpreting a quote or deciding on the next step.
You will make that process easier by providing clear information, maintaining regular contact and ensuring customers never wonder what happens next. You will be responsible for following through, addressing questions and helping customers feel ready to move forward.
What You Will Do
As a Flooring Sales Coordinator, you will:
- Respond promptly to customer inquiries by phone, email and in person.
- Ask questions to understand each customer’s project, priorities and budget.
- Explain relevant flooring products and services.
- Schedule appointments for outside sales representatives.
- Prepare accurate quotes using project information and customer-supplied blueprints.
- Follow up consistently on outstanding quotes and open opportunities.
- Help customers work through questions or concerns that may be delaying a decision.
- Update customer interactions, quotes and next steps in RFMS and Pipedrive.
- Confirm and document project details before handing booked work to the operations team.
- Follow up after completed projects to ensure customer satisfaction.
- Look for opportunities to build repeat business and customer referrals.
You Could Be a Great Fit If You:
- Enjoy talking with people and building rapport.
- Are comfortable asking for the sale.
- Follow up without needing reminders.
- Can explain choices clearly and help customers make decisions.
- Stay organized while managing several opportunities at different stages.
- Pay close attention to pricing, project details and deadlines.
- Are motivated by results and take pride in reaching your goals.
- Work well with salespeople, installers and operations staff.
Qualifications
We are looking for someone with:
- At least two years of sales experience.
- Strong communication and relationship-building skills.
- The ability to follow up, overcome hesitation and move opportunities forward.
- Good organizational and time-management abilities.
- General computer proficiency and the ability to learn RFMS and Pipedrive.
- Availability to work approximately one Saturday morning each month.
Experience in flooring, construction or home improvement sales is an asset.
Benefits
Ralph’s offers:
- Health insurance.
- Dental insurance.
- Life insurance.
- Disability insurance.
Bring Energy and Follow-Through to Every Sale
Customers come to Ralph’s for expert guidance and quality work. Your role will be to make sure every opportunity receives the attention, information and follow-up it deserves.
If you are personable, organized and driven to turn conversations into sales, we would like to meet you.
Apply today to join Ralph’s as a Flooring Sales Coordinator.
Design Consultant
Help Customers Find the Right Floor for Their Home
Choosing a new floor involves more than selecting a colour. Customers need someone who can understand their vision, explain their options, and help them decide with confidence.
Ralph’s is looking for an energetic and ambitious Design Consultant to guide customers through that experience. You will work with customers in our showroom, help them compare products, colours and finishes, and coordinate with our outside sales and operations teams to keep each project moving smoothly.
This role combines design, sales, organization and customer service. It is a great fit for someone who enjoys working with people, has an eye for interiors and likes turning ideas into well-planned projects.
Help Bring Each Customer’s Vision to Life
You will meet with customers to learn about their rooms, style, practical needs and budget. Drawing on Ralph’s broad selection and product expertise, you will help them choose flooring that feels right for their home.
Your role continues after the initial consultation. You will prepare quotes, document project details, follow up with customers and stay connected through project completion.
What You Will Do
As a Design Consultant, you will:
- Answer customer questions by phone.
- Schedule appointments for outside sales representatives.
- Meet with customers in the showroom.
- Recommend products, colours and finishes.
- Prepare quotes using customer-supplied blueprints.
- Follow up on outstanding quotes.
- Record customer interactions and update quotes in RFMS and Pipedrive.
- Confirm and document project details for customers and the operations team.
- Follow up after completed projects to ensure customer satisfaction.
- Provide professional, accurate and timely service throughout each interaction.
You Could Be a Great Fit If You:
- Enjoy helping people make decisions about their homes.
- Can balance creativity with attention to detail.
- Communicate clearly and comfortably with different types of customers.
- Stay organized when priorities and schedules change.
- Take ownership of follow-up and keep projects moving.
- Be comfortable learning new products, processes and software.
Qualifications
We are looking for someone with:
- At least two years of sales experience.
- Strong interpersonal and customer service skills.
- Good organizational and time-management abilities.
- General computer proficiency and the ability to learn RFMS and Pipedrive.
- Availability to work approximately one Saturday morning each month.
Experience in flooring or construction sales is an asset. Interior design experience or education would also be beneficial.
Benefits
Ralph’s offers:
- Health insurance.
- Dental insurance.
- Life insurance.
- Disability insurance.
Create a Better Flooring Experience
At Ralph’s, you will help customers make choices they will live with for years. You will also play an important part in ensuring every project begins with clear expectations, accurate information and thoughtful recommendations.
If you combine sales ability with design interest, strong follow-through and a genuine commitment to customer service, we would like to meet you.
Apply today to join Ralph’s as a Design Consultant.